Return Policy
Returns & Exchanges
At Rosemark Publishing, we carefully package every order to ensure your products arrive in pristine condition. While we aren't able to offer refunds or exchanges at this time, we absolutely want you to be happy with your purchase. If you receive a damaged or incorrect item, we're here to make it right. Please email us at sales@rosemarkpublishing.com within 15 days of delivery. We'll send you return instructions along with a prepaid shipping label. Once we receive the item back, we'll ship out your replacement right away.
Please have your receipt or order confirmation ready when you contact us.
Shipping
Information
We're excited to deliver your order as quickly and smoothly as possible! Here’s everything you need to know about our shipping process.
Processing & Delivery Times
All orders are prepared with care and ship within 3 business days of purchase.
United States - Once shipped, delivery typically takes 3–7 business days, depending on your location.
Canada & Mexico -We're proud to ship internationally to Canada and Mexico. Delivery typically takes 10–21 business days after processing. Please note that times may vary due to customs procedures, which are outside our control.
Customs, Duties & Import Fees: Any customs duties, tariffs, or additional fees are the customer's responsibility. These charges are set by your country's customs office and collected upon delivery.
FAQ
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Our books are designed for children ages 3–10. Younger children can enjoy the vibrant illustrations and playful stories, while older kids can dive deeper into hands-on activities and science facts independently. Each book grows with your child, nurturing curiosity, building literacy skills, and fostering a lifelong love of learning at every stage.
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Not at all! While literacy is foundational, our books go beyond the page. Each one includes hands-on activities, fascinating science facts, and creative exercises that spark curiosity and encourage exploration across multiple subjects.
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Yes! Teachers love using our books for storytime, literacy centers, lessons, and interactive learning activities. They're classroom-friendly resources that help develop reading skills, critical thinking, curiosity, and exploration.
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Reading with your child can be a fun, shared adventure! Our books for kids include playful stories, hands-on activities, and science-inspired ideas that turn everyday moments into exciting learning experiences while strengthening your bond and supporting early literacy at home.
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Our books are available on Amazon and Barnes & Noble. However, the premium hardcover edition with dust jacket is exclusively available on our website.
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Yes! Alongside our books, we provide helpful ideas, classroom activities, and guidance for making reading time fun and educational. Visit our Freebies section for additional literacy resources and activities, and check out our blog for tips, inspiration, and creative ideas to bring learning to life.
